Terms and conditions of use

Return policy:  If you are not satisfied with your purchase for any reason within 14 days of purchase, simply return the product, freight prepaid, unused, in a re-sellable condition, and in the original carton. TheGrowShow.org will exchange the product or refund the product purchase price less a 20% restocking charge. Freight charges are not refundable on returns unless the company made a shipping error. The company reserves the right to inspect the product to determine if it's damaged or not re-sellable and to issue credit conditionally. All defective products are subject to the conditions of the manufactures warranty. Please contact us to request specific manufacturer warranty information. ***ALL BULB SALES ARE FINAL *** Disclaimer: The Grow Show makes no representations about the information contained in the documents and related graphics published on this website for any purpose. This information, all documents and graphics are provided “As Is” without warranty of any kind.  In no event shall The Grow Show be liable for any direct, indirect or other consequential damages or any other damages whatsoever resulting from loss of use, data or profits, whether in an action or of a contract, negligence or other action, arising out of or in connection with the use of information available from this website . The pricing, documents, text and related graphics published on this website could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Warranties: All products sold by The Grow Show.org are governed by the conditions of the manufacturers warranty. The Grow Show assumes no responsibility or liability, expressed or otherwise, for any manufacturers product warranty. Specific manufacturers product warranties are available upon request. Replacement lamp manufacturers warrant their products to be free from defects in material and workmanship for a period of 1-year. Ballast enclosures and replacement ballast manufacturers warrant their products to be free from defects in material and workmanship for a period of either 2-years or 5-years depending on the model and the manufacturer. Grow light system manufacturers warrant their products to be free from defects in material and workmanship for a period of either 1-year, 2-years or 5-years depending on the model and the manufacturer. Hydroponics growing system manufacturers warrant their products to be free from defects in material and workmanship for a period of 1-year. Some pumps included with these systems may only have a 6-months warranty.

Privacy Policy

All orders are shipped in a plain box with "The Grow Show" on the return label. We understand the great importance of your privacy and do not loan, rent, sell, barter, or otherwise share any of your personal information.

What information does The Grow Sow collect and why do we need it?

We only collect the information necessary to bill and ship your order. We will contact you through the email address and phone number you provide if there is a problem with your order. Our site uses cookies to keep track of your shopping cart. These cookies are terminated once you close your browser. If you turn cookies off in your browser, our shopping cart system may not function properly. Unique identifiers are used to verify your identity and to use as record numbers in our record system.

What kind of security does our site use?

Our site uses SSL data encryption and a digital certificate, which allows us to verify your identity and ensure that all online transactions, including transfer of personal data and credit card purchases, are kept secure from outside parties.

Does The Grow Show store your credit card?

TGS does NOT store anyone credit card information. Customers will be required to enter payment information for each order.

What about the security of our links to other sites?

TGS has no control over the security or information collection of sites that are linked to our site. If you have questions about the security or data collection of our linked sites, please contact those sites directly.

How do I opt out?

At the time of sale, you have the option of removing your information from our database so you do not receive future communications from us. You may also send an email to info@thegrowshow.org com with the words "Opt out" as the subject.

How do I contact The Grow Show?

If you have any questions about our privacy policy, our practices, or your experiences with our site, please contact us by:

Phone: 734-677-0009

 

E-mail: info@thegrowshow.org  

 

Address: 4095 Stone School Rd, Ann Arbor, MI, 48180

    Copyright © 2012 The Grow Show. All Rights Reserved.